Our 10 Year Product and Installation Guarantee

A guarantee you can rely on, giving you complete peace of mind

Aluminium & PVCu window and door frames are guaranteed against any failure in joints and distortment in accordance with system suppliers recommendations for a period of not longer than 10 years from the above commencement date.

Glass sealed units manufactured by ourselves are guaranteed for a period no longer than 10 years after the commencement date above for the failure of hermetical seals (i.e. misting between panes).

This guarantee does not cover for breakage of glass after the installation is complete.

Locking mechanisms and hinges and all metallic moving parts are guaranteed for 10 years subject to regular maintenance by customer. Cosmetic deterioration to handles, letter plates and door handles etc. due to general wear and tear are not covered by this guarantee.

Any minor imperfection of Aluminium, PVCu or glass are subject to suppliers recommendations, details of which are available upon request. Stained glass and leadwork are not guaranteed against fading or discoloration.

Aluminium or PVCu products (i.e. panels) used in any installation are the closest colour match available from our suppliers at the present time (i.e. it will not always be possible to have a perfect colour match).

Advice should be sought before attempting to attach fixtures and fittings to or around products supplied.

All guarantees are given in good faith. However, if it is deemed after a visit from a company representative that our product has been misused, tampered or damaged in any way etc., we will render the guarantee null and void, leaving any remedial work to be carried out at a pre-arranged fee, which shall be payable before any work commences.

Any failure of materials under the terms of this guarantee will be repaired or replaced at (COMPANY) sole discretion.

This guarantee is transferrable to subsequent owners of the property. An administration fee of £25 is applicable.

All goods remain the property of Halo Windows & Doors until payment has been received in full, and has cleared banking process.

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